1. Information We Collect

1.1 Information you provide:

• Account: username, password (bcrypt-hashed), phone number or email
• Profile: nickname, avatar, bio, cover image
• Content you post: moments, photos, comments, private messages
• Transactions: orders, shipping address, payment transaction IDs

1.2 Information collected automatically:

• Device info: device model, OS version (crash diagnostics only)
• Usage data: login time, page views (product improvement only)

1.3 Information collected with your permission:

• Camera / Photo Library: only when you actively upload a photo
• Microphone: only when you actively record a voice message
• Coarse location: only when you use the "Nearby" feature

2. Information We Do NOT Collect

We explicitly do not collect:

• Precise GPS coordinates
• Contacts / Address book
• SMS content
• Clipboard contents
• Cross-app tracking identifiers (IDFA / Android Ad ID)

3. How We Use Your Information

• Provide core services (login, posting, chat, transactions)
• Improve the product (anonymous analytics)
• Comply with applicable laws and regulations

4. What We Do NOT Do

• We do not sell your personal information to third parties
• We do not track you across apps or websites
• We do not use your content to train third-party AI models

5. Data Storage and Security

• Data is stored on AWS servers in the Asia-Pacific region (Singapore / Hong Kong)
• Passwords are one-way hashed with bcrypt
• Transport is encrypted with HTTPS / TLS
• Sensitive fields are encrypted at rest with AES

6. Your Rights

• Access: download a copy of your data under "Profile > Export Data"
• Correction: edit your personal info under "Edit Profile"
• Deletion: permanently delete your account and related data under "Delete Account"
• Report: flag any content; we respond within 24 hours

7. Children's Privacy

This service is not directed at children under 14. If we discover that information has been collected from a child without verifiable parental consent, we will delete it immediately.

8. Changes to This Policy

If we make material changes to this policy, we will notify you prominently within the app.

9. Contact

For privacy-related questions, email us at privacy@velvet.app.